Privacy Policy

Your personal data belongs to you — not to us. At Sculpvia, we take your privacy seriously. We only access your information when necessary to assist you with an order, troubleshoot an issue, or improve your experience. We will never sell, trade, or misuse your personal information. All access to accounts and data is logged and monitored to prevent unauthorized use.

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.sculpvia.com (the “Site”).

Personal Information We Collect

When you register or make a purchase on our Site, we may collect the following details:

  • Name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment details (processed securely through our payment gateway)

If you create an account or subscribe, you may provide additional details such as preferences or saved addresses.

If you connect with third-party services (such as payment processors, shipping carriers, or marketing platforms), we may automatically access limited business-related data (e.g., shop domain, country, IP address, and order history). This is solely used to ensure orders are fulfilled correctly and securely.

We do not collect more information than necessary to provide our services.

When We Collect Information

We collect information from you when you:

  • Register or create an account on our Site

  • Browse or interact with our Site

  • Place an order

  • Subscribe to our newsletter

  • Respond to surveys or forms

  • Use live chat or customer support

  • Enter information voluntarily (such as profile details or special requests)

How We Use Your Personal Information

Customer service is central to our mission. We may use your information to:

  • Process and deliver your orders

  • Respond to your requests, comments, or support inquiries

  • Provide a personalized experience on the Site

  • Improve, optimize, and maintain our Site and services

  • Send essential transactional updates (e.g., order confirmations, shipping details)

  • Deliver marketing communications (if you opt in)

  • Develop new features, services, and promotions

How We Store Your Personal Information

Your information is securely stored on protected servers and networks. Safeguards include:

  • Encrypted data transfers using Secure Socket Layer (SSL) technology

  • Restricted access to authorized personnel only

  • Secure third-party payment gateways for all transactions

Sensitive information, such as full credit card numbers, is never stored on our servers. We may only retain the last four digits of a card for identification purposes.

Data Retention

We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

If you would like us to delete your account or remove your information from our system, please email us at support@sculpvia.com, and we will process your request. Note that we may still retain records of transactions for legal, accounting, and compliance purposes.

Sharing Your Personal Information

We may share your information with trusted third-party partners (such as dropshipping suppliers, shipping carriers, and payment processors) solely for order fulfillment and customer service purposes.

We do not sell or rent your personal data to third parties.

However, we may disclose information if required by law, to comply with legal obligations, or to protect the rights and safety of Sculpvia and its customers.

Cookies & Tracking

Our Site uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings, but some features of our Site may not work properly without them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with the revised “Effective Date.”

Contact Us

For more information about our privacy practices or to request deletion of your data, please contact us:
📧 support@sculpvia.com
🌐 www.sculpvia.com